Euphoric and Safe Protocol 2021

While assuring our guests’ fulfilling experience and memories of joy, Euphoria Resort introduce the #Euphoric & Safe Protocol for 2021 season, an integrated Health and Safety Plan encompassing all measures and procedures across hotel departments during the COVID-19 pandemic. The Euphoric & Safe Protocol complies with the World Health Organization and the Greek Government health authorities.

#Euphoric & Safe Protocol key guidelines

  • Staff equipped with PPE (personal protective equipment) and trained accordingly
  • PPE available for all guests at reception desk
  • Fast, contactless check-in and check-out
  • Cooperation with Covid-19 certified doctor available 24/7 with possibility for rapid and/or PCR tests
  • Disinfectant dispensers throughout hotel public areas
  • Disinfection of surfaces and high-volume touch points (door handles, elevator buttons, handrails etc) on a regular basis
  • Social-distancing measures applied in all public spaces for guest safety
  • Contactless procedures via the guest portal app for restaurant reservations, room service
  • Air-conditioning operation with fresh air circulation
  • Deep cleaning and disinfection of guest rooms
  • Food safety and hygiene according to HACCP kitchen protocol
  • Safe distancing between tables at all hotel restaurants and bars, tables disinfection after each sitting
  • Safe distancing made easier due to hotel’s extensive outdoor spaces and large pool areas
  • Disinfection of pool and beach sunbeds after each sitting
  • Increased water quality controls in pools
  • Indoor pool and wet area (sauna/steam bath) not in operation
  • Spa operation at a reduced capacity, time gaps between sessions to allow increased cleaning and disinfection
  • Pre-booking required at the fitness centre to ensure adequate space, whereas many of the existing training activities will be taking place outdoors, ensuring safe distancing
  • Kids Club operates only outdoors
  • Monitored operation of Waterpark
  • Partnership with TUV Hellas and Johnson Diversey

#euphoric safety protocol here

Updated Cancellation Policy Season 2021
Due to this unpleasant & unexpected situation, we have adjusted our cancellation policy accordingly:

All direct bookings can be modified without penalty, within season 2021, the latest 14 days before arrival.
To modify your current booking, please contact the hotel’s reservation department.

By choosing our best available or flexible rate, you accept the mentioned cancellation policy. In case of force majeure, such as travel restrictions through governmental decisions, a voucher equal to the deposit amount received will be issued by the hotel, which can be used within season 2021 or 2022 (subject to availability/operation days).
To cancel your current booking and receive the credit voucher, please contact the hotel’s reservation department.

For all bookings which have been made through a travel agent or online booking agency, please contact your booking provider directly for assistance.


EM Resorts