#Euphoric & Safe Protocol key guidelines

• Staff equipped with PPE (personal protective equipment) according to the imposed Covid-19 Hygiene Protocols and trained accordingly
• PPE available for all guests at reception desk
• Fast, contactless check-in and check-out
• Cooperation with Covid-19 certified doctor available 24/7 with possibility for rapid and/or PCR tests
• Disinfectant dispensers throughout hotel public areas
• Disinfection of surfaces and high-volume touch points (door handles, elevator buttons, handrails etc) on a regular basis
• Social-distancing measures applied in all public spaces for guest safety
• Contactless procedures via the guest portal app for restaurant reservations, room service
• Air-conditioning operation with fresh air circulation
• Deep cleaning and disinfection of guest rooms
• Food safety and hygiene according to HACCP kitchen protocol
• Safe distancing between tables at all hotel restaurants and bars, tables disinfection after each sitting
• Safe distancing made easier due to hotel’s extensive outdoor spaces and large pool areas
• Disinfection of pool and beach sunbeds after each sitting
• Increased water quality controls in pools
• Indoor pool and wet area (sauna/steam bath) in operation, in compliance with the Greek health protocols. Pre booking required for the wet area.
• Spa operation at a reduced capacity, time gaps between sessions to allow increased cleaning and disinfection
• Pre-booking required at the fitness center to ensure adequate space, whereas many of the existing training activities are taking place outdoors, ensuring safe distancing
• Kids Club in operation in compliance with the Greek health protocols
• Monitored operation of Waterpark
• Partnership with TUV Hellas and Johnson Diversey